Privacy policy

This policy explains how TradeMesh (“we”, “us”) handles personal information collected through trademesh.com.au and our early-access registration. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

TradeMesh is a network for construction businesses that is not yet open. When the platform launches, it will have its own privacy terms, and we’ll tell registered businesses before anything changes.

1. What we collect

When you register for early access, we collect:

• your business name
• your name
• your email address
• your suburb or postcode
• your main trade
• whether you’re interested in our paid Pro plan.

To protect the form from automated abuse, we use Cloudflare Turnstile. Cloudflare processes technical information such as your IP address and browser details to run that check. We don’t store your IP address with your registration.

We don’t use advertising or analytics cookies on this website.

2. Why we collect it

We use your information to:

• tell you when TradeMesh opens in your area
• invite you to set up your business on TradeMesh
• let you know about the Pro plan, if you asked us to
• understand which trades and areas are interested, so we can plan the launch
• keep the registration form secure.

We won’t sell your personal information. We’ll only email you about TradeMesh, and you can ask us to stop at any time.

3. Who we share it with

We use service providers to run the website and store registrations:

• Cloudflare, Inc., which hosts the website and provides the Turnstile check
• Microsoft (Azure), which hosts our registration service and database in the Australia East region (Sydney).

Some of these providers may process information outside Australia, including in the United States. We take reasonable steps to make sure they protect it. We may also disclose information where the law requires it.

4. How we keep it secure

Registrations are sent over an encrypted connection and stored in a database that only authorised TradeMesh staff can access. We keep registrations until early access has opened in your area and you’ve had a reasonable chance to join, or until you ask us to delete them.

5. Your choices

You can ask to see, correct or delete the information we hold about you, or to stop receiving emails. Email support@trademesh.com.au. We’ll respond within 30 days.

6. Complaints

If you have a concern about how we’ve handled your information, email support@trademesh.com.au and we’ll look into it. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

7. Changes to this policy

We may update this policy. We’ll post the new version here with a new date, and we’ll email registered businesses about significant changes.

Contact

TradeMesh
support@trademesh.com.au